Legal information
Terms and conditions
Last updated: 11 June 2026
This page is an MVP template, not legal advice. Have a qualified UK professional review and customise it before trading.
About these terms
Identify the seller and explain when the contract between the customer and business is formed.
Products and pricing
Explain product descriptions, availability, VAT treatment, pricing errors and the right to reject an order.
Payment and delivery
State accepted payment methods, delivery territories, estimated timings and responsibility for address accuracy.
Cancellation and returns
Set out statutory cancellation rights and lawful exceptions for perishable, personalised or hygiene-sensitive goods.
Liability and governing law
Use professionally reviewed wording appropriate to consumers in England, Wales, Scotland and Northern Ireland.